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Explore and Embrace Operational Excellence with AGOS
We efficiently manage a diverse range of tasks, from straightforward management of a global travel desk to mission-critical Global Centralised Load Control. Our support extends to functions such as Global Catering Management, Global Customs Support, Contract Management & Invoice Verification Processes ,Catering Invoice Analysis, Customer Support, Crew Scheduling and any other customized service.
Our clients who utilize these services recommend them, attesting to their significant benefits. They affirm top-tier quality and express satisfaction with the cost-effectiveness they have achieved through the same.
Our Services
- Global Centralised Load Control
- Global Catering Management
- Global Customs Support
- Contract Management & Invoice Verification Processes
- Catering Invoice Analysis
- Customer Support
- Crew Scheduling
- Any other Customized Solution
Our Achievements
- For over thirty years and counting, we have effectively provided our airline partners with loadmaster services, as well as trip support and station representation services. We have coordinated with every aspect of their turn around for their India operations. This experience has provided us with valuable insights, allowing us to understand the intricacies of each process and manage them with the utmost accuracy.
- Our airline partners have thus given us the opportunity to expand our scope of services globally for various backend processes. These processes were conventionally done at airline HDQ but can be easily outsourced to AGOS.
- Our partners have highlighted the exceptional quality of our services, emphasizing the attention to detail and dedication we bring to each engagement.
- The fact that we have been awarded additional backend processes to support our airline partners serves as a testament to the value and effectiveness of the services we provide. We remain committed to delivering exceptional services that exceed our partners expectations and contribute to their success.
AGOS Advantages
Scalability
AGOS can easily scale services to match your airline’s changing needs. Whether you’re experiencing seasonal fluctuations or rapid growth, AGOS can promptly adapt to meet demand trends.
Proven expertise
Decades of operational experience have allowed us to fine-tune every aspect of backend operations support and demonstrate a commitment to safe and incident-free handling.
Focus on core competencies
Outsourcing to AGOS allows airlines to focus on what they do best while we handle the complexities of your backend operations.
Geographical advantage
We are based in India and have been providing loadmaster and Trip support & Station Representation services for over three decades; this has given us access to a large pool of talent who can communicate in English and can be further trained for superior quality of service delivery.
Pay-as-you-go
We offer a consumption-based pricing structure so that you don’t have any fixed costs and pay only for the services availed.
Key Features
- Seamless integration of all backend services
- Redefine aviation services with complete end-to-end solutions for Backend Support Services that can be tailored to meet airline needs
- Activities conventionally carried out at HDQ can be easily outsourced to AGOS
- Three decade-long commitment to safe, compliant, and incident-free handling of operations
- Process standardization and centralization based on airline requirement
- Access to talented resources with hands-on knowledge and industry experience
- Proficiency and a comprehensive understanding of the entire range of backend services
FAQ's
Our Backend Support Services include
- Global Centralised Load Control
- Global Catering Management
- Global Customs Support
- Contract Management & Invoice Verification Processes
- Catering Invoice Analysis
- Customer Support
- Crew Scheduling
- Any other Customized Solution
Airlines can operate more efficiently and have access to specialised expertise, with scalable and cost-effective solutions concentrating on their core functions by outsourcing backend services to AGOS. It streamlines operations and enhances competitiveness.
To explore how AGOS Aviation's unique backend operations system can benefit your airline and to discuss customisation options, please get in touch with our team at contact@agosaviation.com. We will help you with detailed information and assist you with the implementation process.
AGOS ensures seamless operations by providing an annual statement outlining our robust disaster recovery and business continuity plan. This plan includes a fault-tolerant infrastructure with dual-location failover, guaranteeing uninterrupted Backend Support Services and operational reliability.
